Contact
Write to us. A person reads every message.
About a reading, an order, a refund or your details: here is how to reach us.
Last updated 1 November 2026
We reply within 2 working days. About an order? Write from the email address you ordered with, and add the payment or transaction number from your receipt if you have it.
The business
Lumo is made by Dextr Labs. The company behind it, which takes your payment, is Dextr Devs OPC Private Limited.
Dextr Devs OPC Private Limited2nd Floor, HubFive CoworkzPlot No. 13, Cabin #SF1, Narain EnclaveVGP Prabhu 5th Street, PerumbakkamChennai 600100, Tamil Nadu, IndiaComplaints and your personal details
For a complaint, or to see, correct or delete your details, write to the same email. Our grievance officer, Dinesh Kumar K (Founder and Director), reads these and replies within 2 working days. The privacy page explains your rights, and you can cancel an order and delete your details yourself from your order page.
Follow Lumo
On Instagram (@lumoracle) and Facebook. These are our only accounts. We never ask for your birth details, a payment or a password in a message there: orders are placed only on lumoracle.com.